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Before you contact us, please note that Cardiac Services BC does not provide medical advice or deliver patient care.

Medical advice

Please contact your health care provider if you have a question or concern about your cardiac symptoms, diagnosis or treatment.

Appointment info

Patient appointments and cardiac procedures are arranged by the hospital or program where you will be seen. Cardiac Services BC does not have access to this information. Please contact the clinic or program directly.

Patient complaints

If you have a complaint, please speak with the person who provided the service or to the manager of the area. Complaints are best addressed and resolved at the time and place they occur. 

If your complaint remains unresolved after discussing the issue with the service area, you may wish to contact your regional Patient Care Quality Office (PCQO) directly. Contact:

If you are still not satisfied, Cardiac Services BC may be able to help. Please contact Carol Laberge, Provincial Executive Director, at carol.laberge@phsa.ca.

Website feedback

Feedback and questions about the Cardiac Services BC website phsacomm@phsa.ca.

Media inquiries

Media relations services for Cardiac Services BC are provided by the Provincial Health Services Authority (PHSA). For media inquiries about Cardiac Services BC or any of PHSA's agencies and services , call the media line at 778-867-7472.

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